- Getting Started
- Account Settings
- Setting Up Shared Access (Family Accounts)
- Registering for Activities
- Payments & Billing
- FAQ
Getting Started With Amilia
Creating or Logging Into Your Account
To get started, log in or create an account through the Amilia login portal. Once logged in, you can update your profile, view your invoices, register for programs, and manage your household members.
Updating Your Profile
Your profile includes personal information, emergency contacts, and preferences. Ensure all details are up to date before registering for activities.
Account Settings
Stay Informed with Communication
Check the Communication tab for organization messages. Copies are also sent to your personal email if your notification settings allow it.
Personalize Settings
In the Settings tab, you can update your email, password, and other personal preferences
Data Management
You can download your account data or delete your profile anytime, directly within the Settings tab.
Setting Up Shared Access (Family Accounts)
Amilia Account Sharing Is Available
Family Accounts make it simple to share the load—while keeping everyone’s information secure. Invite anyone 16 years or older to create their own login and manage their part of the account with ease.
What invited members can do:
- View the full family account
- Save and use their own payment method at checkout
- Register themselves for activities
Built-in privacy & security
Each member uses their own wallet. Payment methods are never shared between account members.
Invite a Family Member in Just a Few Steps:
Step 1 – Select a Person
- Log in to your Amilia account (My Account).
- Open the People tab and choose a person from the list.
Not there yet?
Click Add a person to create their profile.
Once the profile is created:
- Open their profile
- Scroll to Account actions
- Click Invite to join
Step 2 – Send the Invite
When you send an invitation:
- New users will create their Amilia profile before joining
- Existing users will have their profile seamlessly added to your family account
Good to know
- Expired invites can be resent by the account owner
- Invitations expire after 10 days
- Invitees must be 16+
How is an invited member different from a regular account member?
Unless you share the account, only the account owner may log in with their email address and password to access and manage their own and the account members’ purchases.
When you share the account, the account member sets up their own login credentials with their own email address and password. They get full visibility of the personal account and can make purchases on behalf of themselves and other account members (like the account owner).
Registering for Activities
Finding Programs
Browse activity categories or use keyword search to find classes, lessons, and programs for all ages.
Adding Items to Your Cart
Add your selection to the cart and follow the checkout steps. Account members can register themselves using their own payment method.
Troubleshooting Registration
If an activity appears as full, waitlist options may be available. For issues with age categories, prerequisites, or program eligibility, contact Membership Services.
Payments & Billing
Payment Methods
Manage your credit cards within your personal Amilia wallet. Payment information is fully encrypted and never shared between Family Account members.
Viewing Invoices
Invoices can be found under Billing in your account. Download or print receipts anytime.
FAQ
Will it work on non-smart phones?
- Amilia will only work on smart phones with access to apps or internet browsers as well as any computer/desktop.
What if only my spouse got the email link for Amilia?
- You only need to receive one activation link for Amilia account. With that one link you can activate everyone on the membership.
How many apps do I have to download?
- OPEN PATH (This provides access to the building and doubles as your membership card). All members will need a valid email address to use Open Path.
- AMILIA SMART REC (this lets you overview any purchases and programs within the Soloway JCC.
If I don’t have a phone, how will I get in to the JCC?
- You will need to pre-order a key fob – Fobs are available upon request with a $25 deposit. FOBS can be picked up within 48 hours of request at the front desk.
Will my membership still auto renew?
- Depending on what membership you decide to go with it will auto renew.
- Membership that are paid in one payment will not auto renew.
- Membership that have discounts applied will not auto renew.
If two people come in at the same time will Open Path register both having entered?
- NO Every person must check in at the reader before entering the building.
Does each person need an email to be able to use the apps?
- Each person who wishes to gain access will require their own email to do so.
What does “access has expired” mean on Open Path?
- More than likely your membership has expired check in with front desk to confirm.
Why is family, couple, single parent membership not showing up when I try to renew?
- Membership has been broken down into 4 categories that can be packaged together and discounted to form memberships (i.e. 2 adult memberships + 2 youth membership + discounts = family membership)
- If a family member is under 18 the membership must be purchased in person
- All members in a Multi Person Membership must reside at the same address for the discounts to be applied.
How do I renew my membership now?
- To renew your membership, you will go to the SJCC website and renew it from there. If you are under 18 or it is your first time purchasing a membership you will need to do so at the front desk (please bring a piece of photo ID with you).
Do I still have the option to upgrade my 3-month membership to an annual?
- We no longer offer the option to extend your 3-month membership into an annual membership.
