Policies

  • Soloway JCC Members must swipe their membership card to gain access to the SJCC.
  • Non-Members must show valid photo ID.
  • Anyone who does not have a membership card or a valid photo ID will be denied entry.

Annual Memberships

  • Soloway JCC Memberships are sold on an annual basis and are valid for a 3 or 12 month basis.
  • Your membership fees are non–refundable and non-transferable.
  • THERE WILL BE NO HOLDS OR EXTENSIONS PLACED ON YOUR MEMBERSHIP FOR LOSS OF TIME AND THERE WILL BE NO TAX RECEIPTS ISSUED.

Payment Options

  • Three-month memberships must be paid in full at time of registration.
  • You may pay for your annual membership in one lump sum or in consecutive monthly installments.
  • The Soloway JCC makes paying for your membership easy as we accept all major credit cards: MasterCard, Visa, American Express, or if you prefer your membership can be paid with Interac (if paid in full), or pre-authorized chequing account withdrawals.
  • A 3% Administration Fee will be added to all credit card payments.
  • There is a $45 charge for any NSF item.

Your Soloway JCC Membership Card

  • All members 10 years of age and older will have their own membership card.
  • If you misplace your membership card, we will be happy to replace it for a $15 fee.
  • Non–members visiting the Soloway JCC will be asked to present photo ID before entering the building.

Age Requirement

Youth Members ages 12-15 must successfully complete the Intro to Weights & Fitness course in order to use the Fitness Centre.

Children ages 11 and under must be accompanied by a person 16 and older to access the building, unless they are attending a program.

Changes in Fees & Programs

Fees, schedules and hours of operation are subject to change. In the event of membership fee changes, members will be notified 30 days in advance. The Soloway JCC reserves the right to amend policies as required.

Membership Assistance

The Soloway JCC is proud to offer membership to all members of the Jewish community, whether or not they can afford to pay. Financial assistance is available for membership, the Ganon Preschool and the Jewish Community Centre of Ottawa Summer Camps.

For membership assistance please contact Patrice Berdowski at (613) 798-9818 ext. 233 to arrange a strictly confidential interview

Loss of Membership Privileges

The Soloway JCC reserves the right to cancel your membership without a refund for just causes including but not limited to the following:

  • The misuse of Soloway JCC equipment or property or knowledge thereof
  • Damage or destruction to Soloway JCC property
  • Theft
  • Failure to follow proper safety precautions and practices
  • Harassment of any kind including sexual, physical or verbal abuse
  • Persistent disrespectful or inappropriate conduct of any kind
  • Failure to pay membership fees
  • Failure to follow Soloway JCC policies

We trust that you have applied for the membership category that is most appropriate for your age and marital status. Membership is subject to revocation, without refund, if you do not qualify for the membership category for which you applied.

Youth Membership

Members must be at least 16 years of age to use our Fitness Centre. Members 12–15 years old who have successfully completed the Introduction to Weights and Fitness (included in membership) course are also welcome.

Membership Privileges/Refund Policy

In order to benefit from member pricing at the SJCC you must be an SJCC member at the time of program or camp registration and you must be a member for the duration of the program. No refunds will be issued for the difference of the member/non member price when the membership is purchased after the program registration has been confirmed.

Prices are subject to change with 30 days notice.

For Soloway JCC Program Refund Policy click here.

Cancellation of membership prior to the expiry date is subject to a $120 cancellation fee, unless a doctor’s note or documentation of relocation out–of–town is presented.

To gain access to the Soloway JCC you must provide a valid SJCC Membership Card, Driver’s Licence, Passport or Ontario Photo Card. Those unable to provide appropriate identification will be denied access to the Centre.

Thank you for your cooperation.