Policies

ANNUAL MEMBERSHIPS

• Soloway JCC Memberships are sold on an annual basis and are valid
  for 12 months.
• Your membership fees are non–refundable and non-transferable.
• THERE WILL BE NO HOLDS OR EXTENSIONS PLACED ON YOUR MEMBERSHIP FOR LOSS OF TIME AND THERE WILL BE NO TAX RECEIPTS ISSUED.
• If you are paying for your membership through a pre-authorized payment plan, your Soloway JCC Membership will conveniently be automatically renewed unless written notice is provided one month prior to your expiry date.

PAYMENT OPTIONS

• You may pay for your membership in one lump sum or in monthly instalments.
• The Soloway JCC makes paying for your membership easy as we accept all major credit cards: MasterCard, Visa, American Express, or if you prefer your membership can be paid with Interac (if paid in full), or pre–authorized account withdrawals.
• There is a $10 administration fee for instalment plans of six or more payments.
• There is a $25 charge for any returned item.

YOUR SOLOWAY JCC MEMBERSHIP CARD

• Please have your photo identification membership card handy for swiping each time you visit the Soloway JCC.
• All members ten years of age and older will have their own membership card.
• In order to receive our discounted member rates on a wide variety of programs, you must be a member in good standing for the duration of the program.
• To ensure the safety of children, anyone under the age of 10 must be accompanied by a person 16 years or older.
• If you misplace your membership card, we will be happy to replace it
  for a $10 fee.
• Non–members visiting the Soloway JCC will be asked to present photo ID and sign in at the front desk.

CHANGES IN FEES & PROGRAMS

Fees, schedules and hours of operation are subject to change. In the event of membership fee changes, members will be notified 30 days in advance. The Soloway JCC reserves the right to amend policies as required.

MEMBERSHIP ASSISTANCE

The Soloway JCC is proud to offer membership to all members of the Jewish community, whether or not they can afford to pay. Financial assistance is available for membership, the Ganon Preschool and the Jewish Community Centre of Ottawa Summer Camps.

Please contact Patrice Berdowski at (613)798-9818 ext. 233 to arrange a
strictly confidential interview.

LOSS OF MEMBERSHIP PRIVILEGES

The Soloway JCC reserves the right to cancel your membership without a refund for just causes including but not limited to the following:

• The misuse of Soloway JCC equipment or property or knowledge thereof
• Damage or destruction to Soloway JCC property
• Theft
• Failure to follow proper safety precautions and practices
• Harassment of any kind including sexual, physical or verbal abuse
• Persistent disrespectful or inappropriate conduct of any kind
• Failure to pay membership fees
• Failure to follow Soloway JCC policies

We trust that you have applied for the membership category that is most appropriate for your age and marital status. Membership is subject to revocation, without refund, if you do not qualify for the membership category for which you applied.

Members must be at least 16 years of age to use our Fitness Centre. Members 12–15 years old who have successfully completed the Introduction to Weights and Fitness course are also welcome.

To receive priority registration and discounted member pricing on Soloway JCC programs and events, your membership must be valid for the duration of the program. All membership prices are subject to additional taxes and surcharges where applicable.

Prices are subject to change within 30 days notice.

Cancellation of membership prior to the expiry date is subject to a $120 cancellation fee, unless a doctor’s note or documentation of relocation out–of–town is presented.